Sunderland and South Tyneside hospital staff bring extra comfort to local families at end of life

Published: 30th January 2019

Relatives and carers whose loved ones are receiving end of life care in hospital in Sunderland and South Tyneside are being offered a ‘comfort care’ pack, showing them that they are being thought about during a difficult time.

The packs available at Sunderland Royal Hospital and South Tyneside District Hospital contain practical items not usually supplied by the NHS, including a small pillow, a blanket, toothpaste and toothbrush, biscuits, tea and coffee, hand wipes, and pen and paper to aid communication with the patient.

Louise Burn, Deputy Director of Nursing and Patient Experience, said: “Our comfort care packs have a practical purpose, helping relatives and carers who are staying overnight so they can spend as much time as possible with their loved ones.

“They also have great value in demonstrating that, no matter how busy they are, our staff recognise the stress families are under and how vulnerable they may feel, and that they are thinking of their needs as well as those of their loved ones at this very difficult and emotional time.”

One pack is available per family and each includes a brief survey for feedback on the usefulness of the contents and suggestions for other items. The packs are being paid for through City Hospitals Sunderland and South Tyneside NHS Foundation Trusts’ charitable funds.