Unable to attend your outpatient appointment?

We do appreciate there may be times when you may need to rearrange your outpatient appointment and we will do everything we can to accommodate a convenient alternative appointment.  It is important you let us know as soon as possible so we can offer your appointment slot to another patient.

If you would like to cancel or reschedule your outpatient appointment you can do this electronically by clicking here.

Alternatively, please call the relevant number below so that your appointment can be re-arranged and your appointment slot offered to another patient.   The offices are open:

  • Monday to Thursday – 7.30 am to 7 pm
  • Friday – 7.30 am to 6 pm
  • Saturday – 8 am to 1 pm

For outpatient appointments at Sunderland Royal Hospital, Monkwearmouth Hospital and the Galleries Health Centre call: 0191 541 0101

For outpatient appointments at Sunderland Eye Infirmary call: 0191 565 6256 ext 49072.

If your first outpatient appointment has been booked through the Choose and Book E-Referral system, you can change your appointment online or by calling the e-Referral appointments line on 0345 608 8888 (Mon to Fri 8 am – 8 pm, Sat – Sun 8 am – 4 pm)