Our Paediatrics Team has been presented with the Healthwatch Sunderland Star Award.
The Award is given in recognition of the continuing positive feedback received about staff and services over a period of time.
Healthwatch Sunderland’s main role is to listen and collate people view of health and social care services within Sunderland. To ensure that these services or individuals get to hear about the great feedback given about them, a star award was introduced.
Matron, Rachel Patterson joined colleagues in the Niall Quin Children’s Centre to receive the award.
Some of the feedback received by Healthwatch Sunderland included:
“The consultant was fantastic, all staff we came into contact with at the centre were fantastic, friendly and patient and I cannot praise them enough.”
“Helpful & nicest people, doctor is so down to earth, helpful, doctor is an outstanding person & it is a great pleasure.”
“Care was really good, All the nurses and doctors were very friendly, they had already read the notes and our history of treatment.”
Commenting on the Star Award, a spokesperson said: “Healthwatch Sunderland is proud to recognise the contribution staff and services make to the success of social care and health services in our city. The people and teams that go the extra mile to make your experiences great are all stars and deserve to be congratulated.”