Open & Honest Care: Driving Improvement

Open&HonestCareCity Hospitals Sunderland NHS Foundation Trust is committed to being open and honest with our patients. This is how a modern NHS hospital should be – open and accountable to the public and its patients and always driving improvements in care.   

As a Trust we continue to work with patients and staff to provide high level open and honest care, and through implementing quality improvements, further reduce the risks of harm that patients may experience when they are in our care.   

In order to enhance how transparent we are as a Trust, we have made a commitment to publish a set of patient outcomes and patient and staff experience measures so that patients and the public can see how we are performing in certain areas including falls, pressure ulcers and health care associated infections (HCAIs). Each month we collaborate with other care providers to share what we have learned and to use this information to identify where changes can be made to enhance and improve care.   

Please click on the link below to view the monthly reports for our Trust which relate to a variety of key areas in three specific categories: safety, experience and improvement.  

Open & Honest Care Reports


Ward Safe Staffing

From June 2014 all hospitals are required to publish information relating to their ward staffing levels.  To view this information for City Hospitals Sunderland please visit our Ward Safe Staffing page.